Effective date: July 20, 2026
This Privacy Policy describes how Innovative Building Products, operating the LOFIMECH online store (“LOFIMECH,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit our website, purchase a product, contact us, or otherwise use our services.
Our online store is hosted through Shopify. Depending on how you interact with the store, Shopify and other service providers may process personal information on our behalf or for their own stated purposes.
1. Personal Information We Collect
The information collected depends on how you use the website.
Information You Submit
When you place an order, register an account, join a mailing list, complete a form, or contact customer service, we may receive:
- Your name
- Email address
- Telephone number
- Billing and delivery addresses
- Order details and purchase history
- Account login information
- Messages and customer-service correspondence
- Product reviews or other content you submit
- Payment-related details provided during checkout
Complete payment-card information is processed by authorized payment providers. We do not directly store full card numbers or card security codes within our store systems.
Information Collected Automatically
When you access the website, we and our technology partners may automatically collect:
- Internet Protocol address
- Browser type and language
- Device type, operating system, and identifiers
- Pages viewed and links selected
- Referring website or advertisement
- Approximate location derived from an IP address
- Shopping-cart and checkout activity
- Dates, times, and duration of visits
- Cookie, pixel, and similar technology data
Information Received From Other Sources
We may receive relevant information from Shopify, payment processors, shipping carriers, analytics companies, advertising platforms, fraud-prevention providers, and other businesses that assist with store operations.
2. How We Use Personal Information
We may process personal information to:
- Verify, accept, and fulfill purchases
- Process payments and issue refunds
- Arrange shipping and provide tracking information
- Create and administer customer accounts
- Respond to questions, complaints, and return requests
- Detect fraudulent, abusive, or unauthorized transactions
- Maintain the security and reliability of the website
- Remember shopping-cart choices and user preferences
- Analyze store traffic and improve our products and services
- Measure advertising and marketing performance
- Deliver promotional communications where permitted
- Meet accounting, tax, regulatory, and legal obligations
- Establish, exercise, or defend legal claims
Where required, we rely on an appropriate legal basis, such as performing a contract, complying with law, pursuing a legitimate business interest, or obtaining consent.
3. Marketing Communications
If you subscribe to promotional messages, we may send information about products, discounts, or store updates.
You may stop receiving marketing emails by selecting the unsubscribe link included in the message or by contacting us. Opting out of promotional messages will not prevent us from sending essential communications relating to an order, account, security issue, or customer-service request.
We do not use misleading sender details or subject lines, and we process valid unsubscribe requests as required by applicable law.
4. Cookies and Similar Technologies
LOFIMECH uses cookies, pixels, tags, software development kits, and similar tools. These technologies allow the website and its partners to recognize a browser or device and understand how the store is used.
Cookies may be categorized as:
- Essential cookies: Support checkout, account access, security, shopping-cart functionality, and other core features.
- Preference cookies: Remember settings and choices for future visits.
- Analytics cookies: Help us evaluate website traffic, performance, and customer interactions.
- Advertising cookies: Assist in measuring campaigns and presenting advertising based on browsing activity.
Where legally required, non-essential technologies will be used only after consent is provided. Available preferences can be managed through the website’s cookie controls or browser settings.
Disabling certain cookies may prevent parts of the store—including the cart or checkout—from operating correctly.
Information about cookies used by the Shopify platform is available through Shopify’s Cookie Policy.
5. Advertising and Analytics Providers
We may use third-party services to understand website activity, measure advertising results, prevent fraud, and show relevant advertisements.
Depending on our current advertising configuration, these providers may include:
These companies may use cookies or comparable technologies to collect information about activity on our website and, where permitted, activity across other websites or services.
Under certain U.S. state privacy laws, using information for cross-context behavioral advertising may be defined as “selling,” “sharing,” or “targeted advertising,” even when no money is exchanged. Eligible customers may have the right to opt out as described in the “Your Privacy Rights” section.
6. When Information Is Disclosed
We may disclose personal information to organizations that perform services necessary to operate the store, including:
- Shopify and ecommerce technology providers
- Payment processors and financial institutions
- Fulfillment centers, suppliers, and shipping carriers
- Customer-support and communication providers
- Website hosting, security, and fraud-prevention services
- Analytics and advertising providers
- Accountants, insurers, auditors, and professional advisers
- Government agencies or other parties when legally required
Service providers receive only the information reasonably required to perform their functions and are expected to handle it in accordance with applicable contractual and legal obligations.
We may also disclose information during a merger, financing, restructuring, acquisition, sale of assets, or transfer of all or part of the business.
7. Sale and Sharing of Personal Information
We do not sell personal information for money in the conventional sense.
However, advertising cookies and pixels may involve disclosures that some privacy laws classify as a “sale” or “sharing” of information for targeted advertising. Where this applies, eligible users may submit an opt-out request through the privacy controls provided on the website or by contacting us.
We do not knowingly sell or share the personal information of children for targeted advertising.
8. Payment Information
Checkout payments are processed through authorized payment providers using secured connections and applicable industry safeguards.
Your payment provider may collect card details, billing information, transaction identifiers, and fraud-prevention data under its own privacy policy. LOFIMECH generally receives confirmation of payment, limited transaction details, and information necessary to fulfill the order.
9. Data Security
We use reasonable administrative, organizational, and technical measures intended to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
These measures may include encrypted transmission, restricted access, authentication controls, and the use of established ecommerce and payment providers.
No internet transmission or storage system can be guaranteed completely secure. Customers should protect their account credentials and notify us if they suspect unauthorized use.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes described in this policy
- Maintain business and transaction records
- Provide customer support
- Prevent fraud and misuse
- Satisfy tax, accounting, and legal requirements
- Resolve disputes and enforce agreements
Retention periods vary according to the nature of the information and the applicable legal obligations. Information may be deleted or anonymized when it is no longer required.
11. International Data Transfers
LOFIMECH, Shopify, and our other service providers may process information in countries outside the location where it was originally collected.
Privacy and data-protection laws in those countries may differ from those in your jurisdiction. Where required, appropriate safeguards are used for international transfers, such as contractual protections or other legally recognized transfer mechanisms.
12. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to personal information held about you
- Ask us to correct inaccurate information
- Request deletion of eligible information
- Obtain a portable copy of certain data
- Restrict or object to particular processing
- Withdraw consent when processing relies on consent
- Opt out of targeted advertising or qualifying sale or sharing
- Appeal a decision concerning a privacy request
- Receive equal service without unlawful discrimination for exercising your rights
These rights are subject to legal limitations and identity-verification requirements.
To make a request, email service@xpinerrb.asia. Please describe the right you wish to exercise and provide enough information for us to identify the relevant account or transaction.
We may request additional information to verify your identity. Where allowed, an authorized agent may submit a request on your behalf, but proof of authorization may be required.
13. California and Other U.S. State Disclosures
Residents of California and certain other states may have additional rights concerning access, correction, deletion, portability, and targeted advertising.
Categories of information we may collect include:
- Identifiers and contact information
- Customer records and transaction details
- Commercial and purchase information
- Internet or electronic activity
- Approximate location information
- Customer-service communications
- Inferences derived from shopping or browsing activity
These categories may be disclosed to the service-provider groups described in this policy for operational, security, analytics, and advertising purposes.
Eligible consumers may opt out of processing defined as a sale, sharing, or targeted advertising through available privacy controls or by contacting us. We will not unlawfully discriminate against a customer for exercising a privacy right.
14. European and United Kingdom Privacy Rights
Where European Economic Area or United Kingdom data-protection law applies, we process information under one or more recognized legal grounds:
- Performance of a sales contract
- Compliance with a legal obligation
- Our legitimate business interests
- Consent, where required
Eligible individuals may lodge a complaint with their local data-protection authority. We encourage you to contact us first so we have an opportunity to address your concern.
15. Browser Privacy Signals
Browser-based privacy signals, including Global Privacy Control, may be recognized where required by applicable law and supported by our website configuration.
Because there is no universally adopted standard for every “Do Not Track” signal, the website may not respond uniformly to all browser DNT settings. You may still manage cookies through the available consent tools and your browser controls.
16. Children’s Information
Our website and products are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe a child has submitted information to us, contact service@xpinerrb.asia so we can investigate and remove it where appropriate.
Higher minimum ages may apply in certain jurisdictions.
17. External Websites
Our website may link to independent websites, applications, or social-media platforms. Their collection and handling of information are governed by their own policies.
LOFIMECH does not control and is not responsible for the privacy, security, or content practices of external services. Review their policies before providing personal information.
18. Data-Incident Response
If a security incident affects personal information, we will investigate the matter, take reasonable steps to contain it, and provide notices to affected individuals or authorities when and within the period required by applicable law.
19. Changes to This Policy
We may update this Privacy Policy to reflect operational, technological, regulatory, or legal changes.
The revised policy will be published on this page with a new effective date. If a change materially affects how personal information is handled, we will provide additional notice or request consent where required.
20. Contact Us
Questions, complaints, and privacy requests may be submitted to:
Innovative Building Products
60710 Neaman Rd
Three Rivers, MI 49093
United States
Phone: +1 269-528-4099
Email: service@xpinerrb.asia
Please use the subject line “Privacy Request” when contacting us about your personal information.